Inclusive Shopping

Accessibility

HaoShang aims to provide an online shopping experience that is understandable, navigable and usable by as many customers as reasonably possible, including people who use assistive technologies.

Our Accessibility Approach

We recognize that customers access ecommerce websites using different devices, browsers, input methods and assistive technologies.

Our goal is to make core shopping information and customer-service resources reasonably accessible while continuing to improve the website.

01

Readable Content

We aim to use readable type, clear hierarchy and sufficient contrast for important text and controls.

02

Logical Headings

Pages are intended to use meaningful headings so visitors can understand the structure of information.

03

Keyboard Use

We aim for important interactive functions to be usable with keyboard navigation where technically practical.

04

Image Information

Important images should include meaningful alternative text where appropriate.

05

Responsive Design

Pages are designed to adapt across desktop, tablet and mobile screen sizes.

06

Customer Assistance

Customers can contact us when important website information is difficult to access.

Areas We Aim to Support

Accessibility considerations may apply across:

  • Navigation and menus.
  • Product names and descriptions.
  • Product options.
  • Size information.
  • Shopping cart information.
  • Account information.
  • Store policies.
  • Customer-support contact details.

Text and Visual Presentation

We aim to avoid unnecessarily small text and to maintain reasonable readability between text and background colors.

Customers may also be able to use browser zoom or device-level text scaling according to their own device settings.

Keyboard Navigation

Where possible, important links, buttons and form controls should be reachable using keyboard navigation.

Some third-party interfaces may behave differently depending on the service provider and browser.

Images and Product Content

Product photographs are important for online clothing shopping. We aim to combine visual product content with written information such as product names, descriptions, options and sizing details so customers are not required to rely only on imagery.

Third-Party Components

Some parts of HaoShang may depend on software or services provided by third parties, including ecommerce software, payment interfaces, shipping tools or embedded content.

The accessibility of these components may depend on the third-party provider and may not be completely controlled by HaoShang.

If a third-party component prevents you from accessing important shopping or order information, contact us and explain what you were trying to do.

Ongoing Improvements

Accessibility is not a one-time task. Website themes, plugins, product content and checkout systems can change over time.

We may continue to review customer feedback and make reasonable improvements where issues are identified.

Alternative Assistance

If you are unable to access important information on the website, we may be able to provide information through another reasonable format.

When contacting us, please tell us:

  • The page or product involved.
  • The problem you experienced.
  • The device or browser where helpful.
  • The information you were trying to access.

Accessibility Feedback

If you experience an accessibility barrier on HaoShang, please contact us.

Email: 370013081@qq.com

Telephone: +86 130 4579 7933