Warranty

1. Purpose of This Warranty

Clothing naturally changes over time through wear, washing and ordinary use. This warranty is intended to distinguish potential manufacturing or workmanship problems from normal wear, customer damage or care-related issues.

2. What May Be Covered

A warranty review may be appropriate where a product appears to contain a material manufacturing or workmanship problem.

3. What Is Generally Not a Manufacturing Defect

The following situations are generally not considered manufacturing defects by themselves:

• Normal wear and tear.
• Fabric aging caused by regular use.
• Natural fading over time.
• Pilling associated with friction or ordinary use.
• Accidental tearing.
• Damage caused by sharp objects.
• Damage caused by incorrect washing.
• Damage caused by excessive drying heat.
• Iron damage.
• Chemical or bleach damage.
• Damage caused by misuse.
• Unauthorized alterations or repairs.
• Change of mind.
• Personal fit preference.

4. Garment Care

Customers should review and follow any garment care label and product-specific instructions.

Care instructions may address:

• Washing temperature.
• Machine or hand washing.
• Bleaching.
• Drying method.
• Ironing temperature.
• Professional cleaning.

Incorrect garment care can permanently affect fabric, prints, dyes, elastic components, trims or hardware.

5. Color and Appearance

Minor differences between website images and the physical product may occur because of screen settings, lighting and photography.

A reasonable visual variation does not automatically indicate a defect.

6. Measurement Variation

Small differences in garment dimensions may occur due to production methods, fabric behavior and manual measurement.

Minor variation within reasonable manufacturing tolerance does not automatically constitute a warranty defect.

7. Normal Wear

The expected lifespan and appearance of clothing depend on frequency of use, fabric type, washing method and other conditions.

Wear that develops gradually through normal use is different from a manufacturing defect that existed at delivery.

8. How to Make a Warranty Request

Contact HaoShang at:

370013081@qq.com

Include:

• Your order number.
• The product involved.
• A description of the problem.
• When you first noticed the issue.
• Clear photographs of the affected area.
• Photographs of product labels where useful.

9. Keep the Product During Review

Do not dispose of the product while a warranty issue is under review.

We may need additional photographs or other information before determining the nature of the issue.

10. Assessment

When reviewing a warranty request, HaoShang may consider:

• Order history.
• Product age.
• Type of defect reported.
• Location of the damage.
• Photographs.
• Signs of wear or misuse.
• Product-care information.

11. Possible Resolutions

Where a warranty claim is accepted, a reasonable resolution may include, depending on the circumstances and applicable law:

• Repair.
• Replacement.
• Partial refund.
• Full refund.
• Another appropriate remedy.

12. Replacement Availability

A replacement may not always be possible if the original product, size or color is no longer available.

Where replacement is unavailable, another appropriate remedy may be considered.

13. Shipping Related Damage

If a product appears to have been damaged during shipment rather than through manufacturing, contact us promptly and retain the shipping packaging.

Photos of both the parcel and the product can help determine the likely source of damage.

14. Incorrect Product

Receiving a product that does not match the item ordered should be reported promptly through customer service.

This type of issue may be handled through the Return & Refund Policy rather than through a standard workmanship assessment.

15. Consumer Rights

Where applicable law provides rights beyond this written warranty, those mandatory rights continue to apply.

16. Warranty Contact

Email: 370013081@qq.com
Telephone: +86 130 4579 7933